Other Resources for Help
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Partial listing of local agencies that offer drug and alcohol addiction help, health care services, appliances, furniture and more.

Cuyahoga County

Dial 2-1-1

Summit County

Dial 2-1-1

Lorain County

Dial 2-1-1

Medina County

Dial 2-1-1

Wayne County

330-263-6363
(No 2-1-1 service)

Ashland County

(No 2-1-1 service)

Lake County

Dial 2-1-1

Geauga County

Dial 2-1-1

In the counties listed above, dialing “2-1-1” will connect you to the local United Way Information and Referral Agency. Also above are links to the agency’s web page if available. These are the primary sources for government and local agencies that could be helpful in an emergency.

Ohio Benefit Bank

The Ohio Benefit Bank (OBB) connects low and moderate-income Ohioans with access to work supports such as tax credits and public benefits.

Government Benefits

GovBenefits.gov is the official benefits website of the U.S. government, with information on numerous benefits and assistance programs.

Individuals over 55

For people who are 55 years and older, the National Council on Aging provides detailed information on available benefits: Benefitscheckup.org.

You May Be Eligible for a Safelink Free Wireless Phone

Although eligibility guidelines vary by state, in general, individuals qualify if they participate in a public assistance program such as the Supplemental Nutrition Assistance (SNAP) Program, Medicaid, Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), Low Income Home Energy Assistance Program (LIHEAP), National Free School Lunch, or Federal Housing/Section 8 Assistance. Additionally, if they do not receive any of these public assistance programs, they may also qualify based on total household gross monthly income. Learn more by calling 1-800-SAFELINK (1-800-723-3546), or visiting Safelink.com.

Utilities

Home Energy Assistance Program (HEAP) & Percentage of Income Payment Plan (PIPP)
Documents to bring first time: photo ID/SS card/proof of income for last 3 months/gas & electric bill

Cleveland Housing
2999 Payne Ave. Cleveland, OH 44114
Hotline: 216-518-4014
Mon-Fri 8:30-5:00
Call hotline to schedule appointment, or first 50 Walk-ins (start lining up at 7AM)
(CHN) If line is busy, call after midnight. Seniors & disabled may schedule home visits

Shelter

Frontline Service
1744 Payne Ave. Cleveland, OH 44114
216-479-0020
Central Intake. Provide case management & referals to shelters

Counseling

Recovery Resources
3950 Chester Ave. Cleveland, OH 44114
216-431-4131
Mental illness with drug addiction

The Centers
4500 Euclid Ave. Cleveland, OH 44103
216-325-9355
Mental illness

The Emerald Jenny Foundation
Dedicated to helping people find treatment for drug and alcohol addiction. The website lists rehab facilities, healthcare providers, counselors and other resources across Northeast Ohio.

Lutheran Family Services (LMM)
4100 Franklin Blvd. Cleveland, OH 44113
216-281-2500
Mental illness

Catholic Charities
3135 Euclid Ave. Cleveland, OH 44115
216-391-2030
Drug addiction & mental illness

Catholic Charities
1515 W. 29th St. Cleveland, OH 44113
English: 216-939-3700
Spanish: 216-696-2198
Mental illness & drug addiction

Funeral

Catholic Cemeteries Association
10000 Miles Ave. Cleveland, OH 44105
216-641-7575

City of Cleveland, Indigent Burial
216-664-2317

St Ignatius Pallbearers
216-651-0222 x.635

Health Care Services

Neighborhood Family Practice
16110 Detroit Ave. Lakewood, OH 44107
216-281-0872

Legal Aid

Legal Aid Society
1223 West Sixth St. Cleveland, OH 44113
Free legal advice: 216-687-1900; Toll free: 888-817-3777
Check also free advice clinic days

Other Resources for Food, Clothing & Small Appliances

Greater Cleveland Food Bank Help Center, SNAP program 216-738-2067

Church Street Ministries
1480 W. Bagley Rd. Berea, OH 44017
Food, clothing, pots/pans, furniture

Salvation Army
12645 Lorain Ave. Cleveland, OH 44111
216-252-3593

Twice Blessed
6515 Bridge Ave. Cleveland, OH 44102
216-961-6968
Clothing, household goods

Needs Cleveland
7710 Lorain Ave. Cleveland, OH 44102
info@needscleveland.org
Clothing & small appliances

Good Neighbors
1742 Second Street
Cuyahoga Falls, OH 44221
330-928-8057 (clients to call in advance)
Food & clothing

Christ Child Society
7901 Detroit Ave., Ste. 300
Cleveland, OH 44102
216-939-3859
Babies & Children layettes, school uniforms, winter coats, beds & cribettes

Donations (furniture, appliances, household items)

Habitat for Humanity – Furniture & appliances
2110 W. 110 Street Cleveland, OH 44102
216-429-3631 Call to schedule pick-up

Cleveland Furniture Bank – Furniture & appliances (no TVs)
13360 Smith Road Middleburg Heights, OH 44130
216-459-2265 Call to schedule pick-up

Church Street Ministries – Furniture & appliances
1480 W. Bagley Road Berea, OH 44017
440-239-0549 Call to schedule pick-up

Lake Furniture Bank (St. John Vianney) – Furniture & appliances (TVs 21 inches & larger)
Mentor, OH
440-255-3051 Call to schedule pick-up

Fr. Hilkert Center – Clothing & household items
93 Kent Street Akron, OH 44305
330-467-5762 Call to schedule pick-up in Akron area

Volunteers of America – Furniture & appliances
1-800-873-4505 Call to schedule pick-up

St. Augustine Parish – Furniture & appliances
2486 W.14 Street Cleveland, OH 44113
216-781-5530 Call to schedule pick-up

Good Neighbor – Clothing, household items, small appliances
140 Lear Road. Avon Lake, OH 44012
440-933-8627 Limited pick-up on Sat. AM

Needs Cleveland – Clothing & small appliances
7710 Lorain Avenue Cleveland, OH 44102
216-400-8213

St. Colman Church – Computers (flat screen only, Windows 7 & up), men’s seasonal items
2027 W 65 Street Cleveland, OH 44102
216- 651-0550 x. 101

Matthew Lending Library – Pediatric therapy equipment
15528 Madison Avenue Lakewood, OH 44107
216-226-3669

Easter Seals – Clothing/household items/small appliances; no furniture
1-800-708-2716

Purple Heart – clothing/household items/small appliances; no furniture
216-731-1924

The Centers for Families and Children – Case by case, depending on clients’ needs
216-325-9350

Employment

El Barrio
5209 Detroit Avenue Cleveland, OH
216-651-2037

West Side Catholic Center
3135 Lorain Ave., Cleveland, OH
216-631-4741

Towards Employment
1255 Euclid Avenue #300 Cleveland, OH
216-696-5750

Step Forward
1801 Superior Ave., #400
Cleveland, OH
216-696-9077