Partial listing of local agencies that offer drug and alcohol addiction help, health care services, appliances, furniture and more.

In the counties listed above, dialing “2-1-1” will connect you to the local United Way Information and Referral Agency. Also above are links to the agency’s web page if available. These are the primary sources for government and local agencies that could be helpful in an emergency.

Ohio Benefit Bank

The Ohio Benefit Bank (OBB) connects low and moderate-income Ohioans with access to work supports such as tax credits and public benefits.

Government Benefits

GovBenefits.gov is the official benefits website of the U.S. government, with information on numerous benefits and assistance programs.

Individuals over 55

For people who are 55 years and older, the National Council on Aging provides detailed information on available benefits: Benefitscheckup.org.

You May Be Eligible for a Safelink Free Wireless Phone

Although eligibility guidelines vary by state, in general, individuals qualify if they participate in a public assistance program such as the Supplemental Nutrition Assistance (SNAP) Program, Medicaid, Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), Low Income Home Energy Assistance Program (LIHEAP), National Free School Lunch, or Federal Housing/Section 8 Assistance. Additionally, if they do not receive any of these public assistance programs, they may also qualify based on total household gross monthly income. Learn more by calling 1-800-SAFELINK (1-800-723-3546), or visiting Safelink.com.

Utilities

Home Energy Assistance Program (HEAP) & Percentage of Income Payment Plan (PIPP)
Documents to bring first time: photo ID/SS card/proof of income for last 3 months/gas & electric bill

Cleveland Housing
2999 Payne Ave. Cleveland, OH 44114
Hotline: 216-518-4014
Mon-Fri 8:30-5:00
Call hotline to schedule appointment, or first 50 Walk-ins (start lining up at 7AM)
(CHN) If line is busy, call after midnight. Seniors & disabled may schedule home visits

Shelter

Frontline Service
1744 Payne Ave. Cleveland, OH 44114
216-479-0020
Central Intake. Provide case management & referals to shelters

Counseling

The Centers
4500 Euclid Ave. Cleveland, OH 44103
216-325-9355
Mental illness

Lutheran Family Services (LMM)
4100 Franklin Blvd. Cleveland, OH 44113
216-281-2500
Mental illness

Catholic Charities
1515 W. 29th St. Cleveland, OH 44113
English: 216-939-3700
Spanish: 216-696-2198
Mental illness & drug addiction

Funeral

City of Cleveland, Indigent Burial
216-664-2317

Health Care Services

Neighborhood Family Practice
16110 Detroit Ave. Lakewood, OH 44107
216-281-0872

Legal Aid

Legal Aid Society
1223 West Sixth St. Cleveland, OH 44113
Free legal advice: 216-687-1900; Toll free: 888-817-3777
Check also free advice clinic days

Other Resources for Food, Clothing & Small Appliances

Twice Blessed
6515 Bridge Ave. Cleveland, OH 44102
216-961-6968
Clothing, household goods

Good Neighbors
1742 Second Street
Cuyahoga Falls, OH 44221
330-928-8057 (clients to call in advance)
Food & clothing

Donations (furniture, appliances, household items)

Cleveland Furniture Bank – Furniture & appliances (no TVs)
13360 Smith Road Middleburg Heights, OH 44130
216-459-2265 Call to schedule pick-up

Lake Furniture Bank (St. John Vianney) – Furniture & appliances (TVs 21 inches & larger)
Mentor, OH
440-255-3051 Call to schedule pick-up

Volunteers of America – Furniture & appliances
1-800-873-4505 Call to schedule pick-up

Good Neighbor – Clothing, household items, small appliances
140 Lear Road. Avon Lake, OH 44012
440-933-8627 Limited pick-up on Sat. AM

St. Colman Church – Computers (flat screen only, Windows 7 & up), men’s seasonal items
2027 W 65 Street Cleveland, OH 44102
216- 651-0550 x. 101

Employment

West Side Catholic Center
3135 Lorain Ave., Cleveland, OH
216-631-4741

Step Forward
1801 Superior Ave., #400
Cleveland, OH
216-696-9077

Vehicles

St. Vincent de Paul Society Vehicle Donation Program
800-322-8284